May 17, 2016

FAQ

We ship from the USA.

All orders are confirmed by email same or next day.

Where we can ship to:

  • Canada
  • *Germany
  • *Denmark
  • Netherlands
  • New Zealand
  • Poland
  • Sweden
  • *United Kingdom
  • United States
  • Europe
  • Singapore
  • *Australia
  • Spain
*unfortunately we are unable to ship Butterfly Knives to these locations.
Where we can’t ship to:
  • Africa
  • Bosnia
  • Croatia
  • China
  • Israel
  • Russia
  • United Arab Emirates
  • Ukraine
  • Afghanistan
  • Armenia
  • Czech Republic
  • Kazakhastan
  • Iran
  • Malaysia
  • Macedonia
  • Mexico
  • Turkey
  • Indonesia
  • Serbia
  • Slovenia
  • Lithuania
  • Romania
  • Bulgaria
  • Russian Federation
  • Pakistan
  • India
  • Kuwait
  • Azerbaijan
  • Vietnam
  • Columbia 

If your country isn’t listed on our “Where we can’t ship” list then it is likely we are able to ship to you.

About Minimal Wear Knives:

Minimal Wear knives are knives that have either been returned or did not pass quality control inspection.  Minimal Wear knives will have no more than 7% wear.  These knives are non-refundable and non-returnable if received.  Refund will only be issued if the Minimal Wear knives are sent back to us by the shipping service before making it to their final destination.

Further Shipping Information:

If the case arises where a knife gets seized by customs while shipping internationally, we will refund 50% of the purchase order.  Full refunds on returns.  If you do not see your country listed and it is legal to purchase please contact us.  Shipping details are the following; All knives ship from the USA and ship same or next business day.  Category “Butterfly Knives” orders may ship from an affiliate company for efficiency purposes and may take take up to 3-5 business days to process and ship.  Tracking is supplied via email.   We will not ship to certain states where knives of purchase are illegal.  All deliveries are shipped out via USPS, FedEx, or UPS.
A majority of our Butterfly Knives are now able to be shipped same or next day with available tracking same day as shipping.  Only a select few Butterfly Knives will still need 3-5 days of processing time.  If you do have any questions about this please contact us, we usually answer within 24 hours.
Backordered products may take 30-45 days to be shipped.  If a product is on backorder, the information will be within its product page.  Backorders are non-refundable after 5 days of processing.
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